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ASUS USB-BT500 firmware failed to load / not found after Sparky 7 upgrade

Started by jamoz, August 19, 2023, 12:37:54 AM

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jamoz

Hi, I switched to orion and bookworm and immediately noticed that a bluetooth dongle was not working.
Here is the log.

1565.188609] usb 4-1: new full-speed USB device number 8 using uhci_hcd
[ 1565.374681] usb 4-1: New USB device found, idVendor=0b05, idProduct=190e, bcdDevice= 2.00
[ 1565.374690] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1565.374693] usb 4-1: Product: ASUS USB-BT500
[ 1565.374696] usb 4-1: Manufacturer: Realtek
[ 1565.374698] usb 4-1: SerialNumber: 00E04C239987
[ 1565.383722] Bluetooth: hci0: RTL: examining hci_ver=0a hci_rev=000b lmp_ver=0a lmp_subver=8761
[ 1565.385715] Bluetooth: hci0: RTL: rom_version status=0 version=1
[ 1565.385726] Bluetooth: hci0: RTL: loading rtl_bt/rtl8761bu_fw.bin
[ 1565.385761] bluetooth hci0: firmware: failed to load rtl_bt/rtl8761bu_fw.bin (-2)
[ 1565.385777] bluetooth hci0: firmware: failed to load rtl_bt/rtl8761bu_fw.bin (-2)
[ 1565.385781] bluetooth hci0: Direct firmware load for rtl_bt/rtl8761bu_fw.bin failed with error -2
[ 1565.385786] Bluetooth: hci0: RTL: firmware file rtl_bt/rtl8761bu_fw.bin not found
[code][ 1565.188609] usb 4-1: new full-speed USB device number 8 using uhci_hcd
[ 1565.374681] usb 4-1: New USB device found, idVendor=0b05, idProduct=190e, bcdDevice= 2.00
[ 1565.374690] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1565.374693] usb 4-1: Product: ASUS USB-BT500
[ 1565.374696] usb 4-1: Manufacturer: Realtek
[ 1565.374698] usb 4-1: SerialNumber: 00E04C239987
[ 1565.383722] Bluetooth: hci0: RTL: examining hci_ver=0a hci_rev=000b lmp_ver=0a lmp_subver=8761
[ 1565.385715] Bluetooth: hci0: RTL: rom_version status=0 version=1
[ 1565.385726] Bluetooth: hci0: RTL: loading rtl_bt/rtl8761bu_fw.bin
[ 1565.385761] bluetooth hci0: firmware: failed to load rtl_bt/rtl8761bu_fw.bin (-2)
[ 1565.385777] bluetooth hci0: firmware: failed to load rtl_bt/rtl8761bu_fw.bin (-2)
[ 1565.385781] bluetooth hci0: Direct firmware load for rtl_bt/rtl8761bu_fw.bin failed with error -2
[ 1565.385786] Bluetooth: hci0: RTL: firmware file rtl_bt/rtl8761bu_fw.bin not found

jamoz

follow up to my own question 3 hours later

I was able to get the bluetooth 5.0 to work using this https://forums.debian.net/viewtopic.php?t=152453

jamoz

thought I would also say that I'm still getting a fail to load error on the rtl8761bu_config.bin I am a total newb by the way and I hope that I am going about this the correct way.

Here is the commmand I used: $ sudo dmesg | egrep -i 'blue|firm'

[20035.862753] Bluetooth: hci0: RTL: examining hci_ver=0a hci_rev=000b lmp_ver=0a lmp_subver=8761
[20035.865042] Bluetooth: hci0: RTL: rom_version status=0 version=1
[20035.865049] Bluetooth: hci0: RTL: loading rtl_bt/rtl8761bu_fw.bin
[20035.865131] bluetooth hci0: firmware: direct-loading firmware rtl_bt/rtl8761bu_fw.bin
[20035.865162] Bluetooth: hci0: RTL: loading rtl_bt/rtl8761bu_config.bin
[20035.865190] bluetooth hci0: firmware: failed to load rtl_bt/rtl8761bu_config.bin (-2)
[20035.865209] bluetooth hci0: firmware: failed to load rtl_bt/rtl8761bu_config.bin (-2)
[20035.865213] bluetooth hci0: Direct firmware load for rtl_bt/rtl8761bu_config.bin failed with error -2
[20035.865225] Bluetooth: hci0: RTL: cfg_sz -2, total sz 11664
[20035.987742] Bluetooth: hci0: RTL: fw version 0x097bec43
[20036.098168] Bluetooth: MGMT ver 1.22
[20036.336274] Bluetooth: RFCOMM TTY layer initialized
[20036.336289] Bluetooth: RFCOMM socket layer initialized
[20036.336305] Bluetooth: RFCOMM ver 1.11
[20668.626929] Bluetooth: hci0: SCO packet for unknown connection handle 3
[20819.822016] Bluetooth: hci0: RTL: examining hci_ver=0a hci_rev=000b lmp_ver=0a lmp_subver=8761
[20819.824034] Bluetooth: hci0: RTL: rom_version status=0 version=1
[20819.824038] Bluetooth: hci0: RTL: loading rtl_bt/rtl8761bu_fw.bin
[20819.824106] bluetooth hci0: firmware: direct-loading firmware rtl_bt/rtl8761bu_fw.bin
[20819.824128] Bluetooth: hci0: RTL: loading rtl_bt/rtl8761bu_config.bin
[20819.824151] bluetooth hci0: firmware: direct-loading firmware rtl_bt/rtl8761bu_config.bin
[20819.824166] Bluetooth: hci0: RTL: cfg_sz 14, total sz 11678
[20819.944021] Bluetooth: hci0: RTL: fw version 0x097bec43
[20820.040281] Bluetooth: MGMT ver 1.22

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