SparkyLinux Forums

Software & hardware support => Hardware => Topic started by: nicholasimon on March 03, 2020, 10:20:21 pm

Title: Battery not Detected Atom z8350
Post by: nicholasimon on March 03, 2020, 10:20:21 pm
Just wondering if anyone can offer any suggestions, installed Sparky Stable on a netbook 2GB RAM / 32GB HD / Intel Atom z8350 and everything works fine though the battery s not detected. Really not sure what to do, tried to install Spark Testing with newer Linux kernel though same issue.

Everything else works however have no idea how to get the battery working. Any ideas would be great
Title: Re: Battery not Detected Atom z8350
Post by: lami07 on March 03, 2020, 10:27:14 pm
Run this command and post the result
Code: [Select]
acpi -V
Title: Re: Battery not Detected Atom z8350
Post by: nicholasimon on March 03, 2020, 10:44:02 pm
No support for device type: power_supply
No support for device type: power_supply
Thermal 0: ok, 0.0 degrees C
Thermal 0: trip point 0 switches to mode critical at temperature 100.0 degrees C
Cooling 0: Processor 0 of 10
Cooling 1: soc_dts0 no state information available
Cooling 2: TDSP 0 of 6
Cooling 3: Processor 0 of 10
Cooling 4: STR0 no state information available
Cooling 5: Processor 0 of 10
Cooling 6: PNIT no state information available
Cooling 7: TCHG 0 of 4
Cooling 8: soc_dts1 no state information available
Cooling 9: intel_powerclamp no state information available
Cooling 10: Processor 0 of 10
Cooling 11: INT3400 Thermal no state information available
Title: Re: Battery not Detected Atom z8350
Post by: nicholasimon on March 03, 2020, 10:45:42 pm
Have tried rebooting with charger plugged in and also plugging it in, not detected. Added acpi=force to GRUB also did not work.

Title: Re: Battery not Detected Atom z8350
Post by: nicholasimon on March 03, 2020, 10:59:18 pm
Could it be something related to DSDT do you think? Not sure just reading about it now new to Linux

https://wiki.archlinux.org/index.php/DSDT
Title: Re: Battery not Detected Atom z8350
Post by: lami07 on March 03, 2020, 11:07:51 pm
Most likely some firmware issue. I guess this might be worth trying
Code: [Select]
https://wiki.archlinux.org/index.php/DSDT#Tell_the_kernel_to_report_a_version_of_WindowsWhat's the make and model of your netbook?
Title: Re: Battery not Detected Atom z8350
Post by: nicholasimon on March 08, 2020, 09:33:26 pm
Hi, sorry for the late reply a bit busy at the moment. Okay the make / model is at the URL below RCT Netbook (I live in Cape Town, South Africa). However I think it is a rebranded Innjoo Leapbook A100. It is a really cheap atom based netbook which comes loaded with Windows 10 however it runs really slowly, Sparky makes it run much better, however I am not able to get the battery to work. I did try and add the Windows OS to grub though this did not seem to make any difference. Not sure what other options there are. I can live it with though, the battery life is pretty amazing on it so not too worried.

RCT NETBOOK
https://www.loot.co.za/product/rct-cw14q1p-14-1-atom-notebook/xdch-5602-g480

INJOO LEAPBOOK A100
http://www.innjoo.com/ProductDetail/LeapBook%20A100/Feature