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Software & hardware support => Newbie questions => Topic started by: Franken7 on May 08, 2025, 04:01:46 PM

Title: Internet connection dropped after using it for an hour or more
Post by: Franken7 on May 08, 2025, 04:01:46 PM
I am posting this under "Newbie questions" because, although I've using Linux for about ten years, I was never proficient in using the command line or installing "standalone" packages.

My internet connection will drop after using it for an hour or more. In the past, I've used Ubuntu, AntiX, Debian, and MX Linux.  I've had this problem with all of the Debian based distros.

I'm using a Dell Latitude D630 with 8GB of RAM and a 2TB SSD.  I use the Ethernet connection because its 3X faster than the built-in WIFI.

The temporary solution is re-booting when the connection is dropped.  However, it's annoying if I'm in the middle of something and I have to start over.

Where do I begin to solve this issue?  Thanks!
Title: Re: Internet connection dropped after using it for an hour or more
Post by: AxL on May 08, 2025, 05:19:22 PM
Quote from: Franken7 on May 08, 2025, 04:01:46 PM[....]
My internet connection will drop after using it for an hour or more. In the past, I've used Ubuntu, AntiX, Debian, and MX Linux.  I've had this problem with all of the Debian based distros ...

(https://i.imgur.com/IqZHXhe.gif)  Well, please check the following links:


Title: Re: Internet connection dropped after using it for an hour or more
Post by: AxL on May 08, 2025, 06:23:36 PM

See also:
Title: Re: Internet connection dropped after using it for an hour or more
Post by: galen on May 19, 2025, 07:07:24 PM
have you checked for a hot key that might be disabling or sleeping your network?

keep an eye on when it drops, in terminal
ping 8.8.8.8 -i 5

Is there anything extra in XFCE4 Power Settings?

also in terminal
sudo dmesg -w

or maybe your router is bumping you off, lease time too long? too short?
Title: Re: Internet connection dropped after using it for an hour or more
Post by: galen on May 19, 2025, 07:11:30 PM
also check with  your smart phone if it has a wifi analyzer,
I find my neighbors are in an arms race to hog 2.4Ghz spectrum with boosters and wide bandwidth, find a quieter wifi channel
Title: Re: Internet connection dropped after using it for an hour or more
Post by: Dragonspirit on July 30, 2025, 09:12:15 PM
My guess is the optical cable wire in the little box on the wall is slowly breaking its glass wires..
The installers must seriously bend those optical cables at the connectors to get them to fit into the little box.. The constant torque on the glass threads slowly breaks them, and connections progressively fail.. Have the technician leave the cable dangling out of the wall mount box when he replaces the cable... A good test for intermittents would be to tap the wall mount box while listening on the phone, and/or watching the computer screen while it's downloading... I had those troubles too, but they all vanished when the provider upgraded the system...